Optimising the Consumer Experience to Drive Commercial Revenue
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Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Maurici Lucena, Chairman & Chief Executive Officer, Aena
Maria José Cuenda, General Director of Commercial and Real Estate, Aena
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Armando Brunini, Chief Executive Officer & Managing Director, S.E.A. S.p.A.
Javier Marín, Executive Vice Chairman, Aena
Raúl Revuelta, Chief Executive Officer, Grupo Aeroportuario del Pacífico
Óscar Vela, Chief Executive Officer, Areas
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Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Speaker to be named
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This session will delve into the rapidly growing food & beverage and hospitality market within Saudi Arabia’s airport sector. As part of the Kingdom’s Vision 2030 initiative, significant economic reforms and infrastructure investments are paving the way for exciting opportunities.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Mélanie Guilldou, Chief Executive Officer, Lagardère Travel Retail Saudi Arabia
Other speakers to be named
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This session will explore the latest trends, innovations, and strategic approaches shaping the future of airport hospitality. As the travel landscape evolves, airports must adapt to meet the changing needs and expectations of travellers.
Moderators:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways Group
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Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speaker:
Speaker to be named
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speaker:
Frédéric Chevalier, Deputy Chief Executive Officer, Lagardère Travel Retail
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In an increasingly competitive travel landscape, lounges have become key touchpoints for enhancing the customer experience. This session will explore innovative strategies to elevate lounge environments into exceptional hospitality experiences that leave a lasting impression on travellers.
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Mei Mei Song, Chief Transformation Officer, Plaza Premium Group
Other speakers to be named
In the dynamic world of airport food & beverage, creating memorable experiences is essential for enhancing customer satisfaction and loyalty. This session will delve into the latest trends and innovative design strategies that can elevate the travel experience for passengers in airports, focusing on food & beverage offerings, hospitality, and overall ambiance.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Jo Pennycuick, Global Head of Design and Store Formats, SSP
Another speaker to be named
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Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speaker:
Mathieu Herrero, Concepts & Standards Worldwide Director, Areas
Airport lounges are no longer just waiting areas—they’re evolving into dynamic, multifunctional spaces that shape the modern travel journey. This expert-led panel will dive into how lounges are adapting to shifting passenger expectations and rising competition. Expect bold insights on cutting-edge design, versatile functionality, and operational ingenuity that redefine lounges as essential hubs, enhancing every facet of the travel experience. Perfect for visionaries rethinking the future of travel.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Nick Redpath, Director of Business Development, EMEA & APAC, Airport Dimensions
Jorge Da Silva, Head of Airport Lounges & Hospitality, North America, Aspire Lounge
Another speaker to be named
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This session will explore the critical balance between leveraging technology and maintaining human interaction in the airport food & beverage industry. As technological advancements transform the guest experience, understanding how to integrate these innovations while preserving the personal touch is essential for success.
Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speakers:
Patrick Coveney, Chief Executive Officer, SSP Group
This session will focus on the critical intersection between the operational needs of airports and the evolving desires of consumers in the food & beverage and hospitality sector. As airports strive to enhance passenger experiences while maintaining efficiency and profitability, understanding consumer preferences is essential. This session will provide insights into how airports can align their offerings with consumer expectations to create a seamless and enjoyable travel experience.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Anaïs Fabregas, Head of Commercial Services, Josep Tarradellas Barcelona-El Prat Airport, Aena
Mark Hallstein, Key Account Manager Airport Retailing, Fraport AG
Alison Macdonald, Vice President – Commercial Concessions, Dubai Airports
Stephanie Pears, Head of Category – Retail, Heathrow Airport
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Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Sandro Bottega, President, Bottega S.p.A.
This session will delve into the transformative changes in dining travel, examining how the sector is adapting to meet the evolving demands of modern travellers. As culinary experiences become a focal point of travel, this discussion will highlight innovative trends, consumer expectations, and the integration of technology that enhances dining experiences on the go.
Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speakers:
Speakers to be named
This session will focus on the expanding food & beverage and hospitality market within India’s airport sector, showcasing the unique prospects arising from the country’s rapid economic growth and modernisation of its aviation infrastructure.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Varun Kapur, Managing Director & Chief Executive Officer, TFS
Pravat Paikray, Vice President Commercial Development, Bangalore International Airport Ltd
Another speaker to be named
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Speaker:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
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The Organisers reserve the right to amend programme details without prior notice.