Optimising the Consumer Experience to Drive Commercial Revenue
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Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Javier Marín, Executive Vice Chairman, Aena
Maria José Cuenda, General Director of Commercial and Real Estate, Aena
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Armando Brunini, Chief Executive Officer & Managing Director, S.E.A. S.p.A.
Javier Marín, Executive Vice Chairman, Aena
Raúl Revuelta, Chief Executive Officer, Grupo Aeroportuario del Pacífico
Óscar Vela, Chief Executive Officer, Areas
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Xavier Rossinyol,Chief Executive Officer, Avolta
Javier Torres and Sergio Torres, Michelin-starred Chefs
This session will explore the latest trends, innovations, and strategic approaches shaping the future of airport hospitality. As the travel landscape evolves, airports must adapt to meet the changing needs and expectations of travellers.
Moderators:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Thabet Musleh, Chief Retail and Hospitality Officer, Qatar Airways Group
This session will delve into the rapidly growing food & beverage and hospitality market within Saudi Arabia’s airport sector. As part of the Kingdom’s Vision 2030 initiative, significant economic reforms and infrastructure investments are paving the way for exciting opportunities.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Mélanie Guilldou, Chief Executive Officer, Lagardère Travel Retail Saudi Arabia
Marcus Spahn, General Manager Commercial Non-Aero, Matarat Holding Company
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speaker:
Frédéric Chevalier, Deputy Chief Executive Officer, Lagardère Travel Retail
Airports are no longer just transit hubs; they are evolving into destinations in their own right. This session will explore the critical elements that contribute to crafting memorable and positive airport experiences for travellers. From innovative design and seamless customer service to engaging lounge experiences, retail, and dining environments, our expert panel will delve into the strategies and trends shaping the future of airport hospitality.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Payal Khanna, Founder & Principal Designer, Aura Dezyne
Jo Pennycuick, Global Head of Design and Store Formats, SSP
Mei Mei Song, Chief Transformation Officer, Plaza Premium Group
In a world where traveller expectations are reaching new heights, delivering exceptional experiences is not just a goal—it’s imperative. This session reveals how airport F&B and hospitality leaders can turn every interaction into a moment of joy. Through proven strategies, cutting-edge innovations, and real-world examples, the speaker will showcase how prioritising customer-centricity builds unwavering loyalty and drives revenue in the fast-paced airport landscape.
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speaker:
Murat Gun, Managing Director, Emirates Leisure Retail (ELR)
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Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speakers:
Mathieu Herrero, Concepts & Standards Worldwide Director, Areas
Mireia Martí, Marketing & Business Development Director, Areas
Airport lounges are no longer just waiting areas—they’re evolving into dynamic, multifunctional spaces that shape the modern travel journey. This expert-led panel will dive into how lounges are adapting to shifting passenger expectations and rising competition. Expect bold insights on cutting-edge design, versatile functionality, and operational ingenuity that redefine lounges as essential hubs, enhancing every facet of the travel experience. Perfect for visionaries rethinking the future of travel.
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Nick Redpath, Director of Business Development, EMEA & APAC, Airport Dimensions
Jorge Da Silva, Head of Airport Lounges & Hospitality, North America, Aspire Lounge
Peter Zilper, Chief Operating Officer Airport Lounges, North America, Sodexo Live!
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The airport food & beverage sector is undergoing rapid transformation, driven by evolving customer expectations, changing travel patterns, and the increasing influence of digital technologies. This session will provide a comprehensive overview of the key trends impacting the industry, offering actionable insights for airport food & beverage operators looking to thrive in this dynamic environment.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Patrick Coveney, Chief Executive Officer, SSP Group
This session will focus on the critical intersection between the operational needs of airports and the evolving desires of consumers in the food & beverage and hospitality sector. As airports strive to enhance passenger experiences while maintaining efficiency and profitability, understanding consumer preferences is essential. This session will provide insights into how airports can align their offerings with consumer expectations to create a seamless and enjoyable travel experience.
Moderator:
Dermot Davitt, President & Editorial Director,
The Moodie Davitt Report
Speakers:
Anaïs Fabregas, Head of Commercial Services, Josep Tarradellas Barcelona-El Prat Airport, Aena
Nina Kristin Gür, Vice President of Retail Key Account Management, Fraport AG
Alison Macdonald, Vice President – Commercial Concessions, Dubai Airports
Stephanie Pears, Head of Category – Retail, Heathrow Airport
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Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speaker:
Sandro Bottega, President, Bottega S.p.A.
This session will delve into the transformative changes in dining travel, examining how the sector is adapting to meet the evolving demands of modern travellers. As culinary experiences become a focal point of travel, this discussion will highlight innovative trends, consumer expectations, and the integration of technology that enhances dining experiences on the go.
Moderator:
Dermot Davitt, President & Editorial Director, The Moodie Davitt Report
Speakers:
Alessandro Preda, Chief Executive Officer, Quick Service Restaurant Platform
Walter Seib, Chief Executive Officer, Northern, Central and Eastern Europe, Avolta
India’s airport sector is no longer just a gateway for travel—it’s becoming a vibrant hub for food and beverage and hospitality innovation. This expert-led panel will explore how the expanding market is harnessing the country’s rapid economic growth and modernisation of aviation infrastructure. Expect bold insights on emerging trends, unique opportunities, and strategic adaptations that are redefining the travel experience in India. Ideal for those eager to shape the future of airport hospitality.
Moderator:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
Speakers:
Gaurav Dewan, Chief Operating Officer, TFS
Pravat Paikray, Vice President Commercial Development, Bangalore International Airport Ltd
Jemima Scott, Associate Director, Pragma
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Speaker:
Stephen Martin, Retail Director, London Stansted Airport
Speaker:
Martin Moodie, Founder & Chairman, The Moodie Davitt Report
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The Organisers reserve the right to amend programme details without prior notice.