USA/INTERNATIONAL. Auckland Airport in New Zealand took the top overall award as the best and most innovative concepts in travel-related food & beverage were recognised at the 2019 Airport Food & Beverage (FAB) Awards in Dallas on 27 June, with DXB (Dubai International) among the other big winners.
This story was updated throughout the two days of FAB 2019, with the latest posts featuring first. All times are Central Daylight Time.
17.15 The FAB 2019 conference concluded with a panel discussion on the importance of engaged employees and the impact of a successful employee engagement programme.
Andre Bolduc is Senior Manager – Customer Experience & Strategy at ACI World, who run the airport passenger service and benchmarking programme ASQ (Airport Service Quality). “Customer experience is mainly driven by emotions,” was his mantra. “The power of people is the power of creating emotions.”
INTERNATIONAL. The Moodie Davitt Report is delighted to announce the launch of FAB Women, an initiative to recognise, encourage and develop the participation of women in the Airport Food & Beverage sector.
The first FAB Women meeting will take place during the 2019 Airport Food & Beverage Conference & Awards (FAB) in Dallas with a breakfast seminar hosted by SSP on 27 June.
The seminar, entitled ‘Women in Leadership – Personal and Professional Experiences and Challenges of FAB Women’, will be moderated by SSP America Vice President, Corporate Marketing and Communications Lana Cramer.
It will feature a panel discussion with four leading women executives from the sector. Dallas Fort Worth International Airport Vice President Concessions and Executive Vice President Linda Valdez Thompson will represent the FAB host. She will be joined by Toronto Pearson International Airport Associate Director, Commercial Development Giovanna Verrilli and Gatwick Airport Head of Retail Rachel Bulford. They will talk about their respective career paths and their current leadership positions and the wider role of women in the airport F&B world.
The seminar will take place from 7am to 7.45am on Thursday 27 June, ahead of the second day of the FAB Conference. All registered delegates are invited to attend.
The initiative was conceived by The Moodie Davitt Report Vice President Sales & Events Sarah Genest. The Moodie Davitt Report Publisher Irene Revilla said: “We are delighted to launch FAB Women, a concept that recognises the critical role of women in the airport F&B sector and seeks to ensure appropriate recognition for them.”
Registration for the FAB Conference & Awards is still open, though only limited places are still available. The event, which is organised by The Moodie Davitt Report and hosted by Dallas Fort Worth International Airport, takes places on 26-27 June at The Westin Galleria Hotel, Dallas. To register, click here.
INTERNATIONAL. A high-class roll-call of food & beverage operations is today revealed in the short-list for the annual Airport FAB Awards to be named in Dallas next month.
The Airport Food & Beverage (FAB) Conference & Awards, organised by The Moodie Davitt Report, will be hosted by Dallas Fort Worth International Airport at The Westin Galleria Dallas on 26-27 June.
FAB is owned and organised by The Moodie Davitt Report with sister title The Foodie Report. The only industry event dedicated solely to the airport F&B sector, FAB attracts senior representatives from the world’s leading airports, food & beverage concessionaires and brands.
“This year’s FAB Awards attracted a record 302 entries, 18% up on last year’s record level. But it was the diversity and quality of entries in FAB 2019 that really impressed.”
As announced, HMSHost/Autogrill and SSP Group are Platinum Partners for FAB 2019. Other confirmed sponsors so far include Areas (Gold) Lagardère Travel Retail (Silver) and HWH Hospitality Investments (Bronze).
Chick-fil-A is lunch partner; while other partners include Booster Juice, Crews, Grab, High Flying Foods, Jackmont Hospitality, MAG Hospitality, Reco-Air, Robolab (Yanu), Tea Forté, Travel Food Services and TRG Concessions.
The Moodie Davitt Report Founder & Chairman Martin Moodie said: “This year’s FAB Awards attracted a record 302 entries, 18% up on last year’s record level. But it was the diversity and quality of entries in FAB 2019 that really impressed. To make this shortlist is an achievement in itself and we can promise the FAB audience that the winners, regional winners, Highly Commendeds and special judge’s prizes represent a collective state of excellence within the sector.”
This year’s judging line-up was extended to include more diversity of background, region and gender. Regular judges Martin Moodie; US airport commercial management consultant Alan Gluck; and fomer chef and Copenhagen Airport Food & Beverage Category Manager Anders Barsøe, now CEO for Denmark’s largest sushi chain Letz Sushi, once again played a lead role.
They were joined by Nick Goddard-Palmer, the co-founder of Hunter Palmer – Global Retail Solutions, a UK-based strategic travel retail partnership; author, journalist and luxury cuisine consultant Michele Tchea, based in Melbourne Australia; New York-based wine critic Marisa D’Vari; toxicologist, chef, and dietitian; Suzy Badaracco; and journalist and influencer, Cristina Alcivar, Founder of Vane Airport Media, which publishes news about health and wellness services and amenities in airports globally.
INTERNATIONAL. Leading travel food & beverage concessionaires will complement a strong presence from senior airport executives from the USA and around the world at the 2019 Airport Food & Beverage (FAB) Conference & Awards.
The two-day event, organised by The Moodie Davitt Report, will take place in Dallas this year, hosted by Dallas Fort Worth International Airport at The Westin Galleria Dallas on 26-27 June.
In addition to other airport company speakers announced recently, Manchester Airport Head of Retail Mike Ward will also address the conference, while delegates will hear insights fromsenior executives representing the major airport F&B concessionaires.
Among them are Emirates Leisure Retail CEO Andrew Day; HMSHost Corporation President and CEO Steve Johnson and Executive Vice President and Chief Information Officer Sarah Naqvi; SSP Group Chief Strategy Officer Jonathan Sharp and SSP North America VP Business Development Pat Murray and OTG Founder and Chief Executive Rick Blatstein.
Also speaking will be HWH Hospitality Investments Co-Founder Mustafa Al Hashimi; Paradies Lagardère President, Dining Division Regynald Washington and Travel Food Services Executive Director Varun Kapur. Plaza Premium Founder and CEO Song Hoi-see will offer the independent lounge operator’s view of the channel.
Other food & beverage experts from diverse sectors will also share insights on a variety of issues facing the business. Speaking on health and wellness will be Rob Laing, CEO and Founder of Farm One, a New York hydroponic farming company. He will be joined by food trends analyst and forecaster Suzy Badaracco.
Redesign Group Managing Director & Owner Jo Pennycuick will share her perspective on the impact of design on the culinary experience at airports.
Crews Managing Partner and President Nicolas Buford and Chick-Fil-A New Restaurant Growth Director Sean Warren will both take part in a session assessing how hospitality is best served up in the USA. Qikserve Founder and President Daniel Rogers and Wow Bao President Geoff Alexander will discuss the impact of technology and innovation on the airport dining and customer experience.
The programme will also feature industry trends analysts who will share customer insights across a number of themes. Kathy Casey, celebrity chef, mixologist and owner of Kathy Casey Food Studios – Liquid Kitchen, will discuss food trends and their impact on airports, with contributions from Menu Matters President Maeve Webster and Vane Airport Media Founder Cristina Alcivar.
M1nd-set Travel Research Director Clara Perez will share a quantitative analysis of consumer insights across global airport F&B outlets. Wally Doolin, Founder and Chairman at TDn2K, will be joined by ACI ASQ Director Dimitri Coll to discuss the importance of employee engagement on the customer experience at airport bars and restaurants.
The conference will open with a welcome address from host airport CEO Sean Donohue. The full agenda is online at the FAB 2019 website.
As announced, HMSHost/Autogrill and SSP Group are Platinum Partners for FAB 2019. Other confirmed sponsors so far include Areas (Gold) Lagardère Travel Retail (Silver) and HWH Hospitality Investments (Bronze). Additional partners include Grab, MAG Hospitality, Reco-Air, Robolab, Tea Forté, Travel Food Services, and TRG Concessions.
For speaker, programme and logistics details please contact Michael Barrett at Michael@MoodieDavittReport.com.
The best of North America, the best of the world. The 2019 Airport Food & Beverage (FAB) Conference, Exhibition & Awards, which will take place in Dallas on 26-27 June, will feature a powerful line-up of industry leaders from around the globe. Among the international airports represented will be DXB (Dubai International), Hong Kong International and London Gatwick, as a compelling programme takes shape.
Dubai Airports Executive Vice President – Commercial Eugene Barry will feature in a special session early in the programme, when he will share DXB’s consumer-centric vision of the future. Hong Kong International Airport General Manager Retail & Advertising Alby Tsang will speak about the commercial strategy of one of Asia’s most commercially progressive hubs, which is currently implementing a hugely ambitious overhaul of its F&B offer.
DXB’s consumer-centric vision, and the changing face of F&B at the world’s leading international airport, will be a highlight of FAB 2019.
Other distinguished airport speakers include Gatwick Airport Head of Retail Rachel Bulford and Great Hall Partners, Ferrovial Airports CEO Ignacio Castejón.
They will be joined by a host of top airport executives, including Vancouver Airport Authority Director, Commercial Services – Terminals Mirela Rusu; Vantage Airport Group (Chicago) Management – Midway Partnership CEO,Sammy Patel; and, from the host airport, Dallas Fort Worth Executive Vice President of Customer Experience and Revenue Management Kenneth Buchanan and Vice President Concessions Zenola Campbell.
Dallas Fort Worth Airport Vice President Concessions Zenola Campbell (pictured with Dermot Davitt) will represent the host airport in speaking at the June event.
Experienced airport commercial executive Dan Cappell, now a Director at aviation consultancy Leigh Fisher, will add his insights into the airport F&B business model.
They will be joined by several top names from the concession community (details to be announced next week), design experts, consumer insight specialists, restaurateurs and chefs.
The two-day conference will address the challenges, opportunities and issues facing travel F&B. The event will assess the rise of healthy and eco-friendly eating; the fusion of physical and digital to enhance the consumer experience; and the critical role of Sense of Place in design and cuisine. The programme will also feature specialists from the culinary world who will talk about global foodie trends.
Details of the full programme will be released on the FAB 2019 event website soon. Registrations can be made directly via the site – note that early bird rates for the conference are available until 21 April.
The 2019 FAB Awards are set to be hotly contested, with nominations pouring in since they were announced in January. Details of the awards categories are available on the event website here: airportfab.events/awards. The deadline for submitting nominations is Friday 5 April.
FAB, which is owned and organised by The Moodie Davitt Report, is the only event dedicated to the burgeoning airport food & beverage business. Since its launch in 2011, FAB has flourished and become the key global gathering for a constantly evolving sector, serving as a litmus test of its challenges, opportunities and quality aspirations.
For speaker, programme and logistics details please contact Michael Barrett at Michael@MoodieDavittReport.com.
Preparations are underway for what promises to be a dazzling social events programme in Dallas and Fort Worth during the annual Airport Food and Beverage Conference & Awards 2019. The event, hosted by Dallas Fort Worth International Airport, will be held at The Westin Galleria Dallas Hotel on 26-27 June.
The programme will begin with a tour of the airport’s international terminals on the morning of Wednesday 26 June, conducted by the airport commercial team.
Delegates are invited to sign up for the tour when they register for the event on the FAB 2019 website. Early bird rates for the conference are available until 21 April.
At the close of the first day of the conference, delegates will be taken on a short bus journey from Dallas, westwards to Fort Worth, and into a world of country & western culture and cuisine for the FAB Opening Cocktail. Suits, ties and heels will be replaced by checked shirts, denim skirts and cowboy hats and boots, as delegates are invited to enjoy an evening of true Texas hospitality in the city’s historic Stockyards area.
Delegates can look forward to a FAB-ulous, fun programme, as they dance to country and western music, test their skills rodeo riding and sample the best of Texan cuisine.
The two-day event will close on 27 June with the annual FAB Awards ceremony and gala dinner, which will take place at The Westin Galleria Hotel in Dallas. Dinner guests will enjoy an evening of celebration as the industry gathers to discover the winners of the FAB Awards, which celebrate the best in airport dining around the world.
Nominations for the 2019 FAB Awards are already flooding in. Details of the awards categories are available on the event website here: airportfab.events/awards. The deadline for submitting nominations to the FAB Awards is Friday 5 April.
Delegates travelling to Texas, who wish to extend their stay before or after the FAB event, can find out more about activities in both Dallas and Fort Worth via the event website “What’s on” page: airportfab.events/whats-on. The Visit Dallas and Visit Fort Worth bureaus welcome delegates to contact them to find out more about specific events taking place around the FAB event dates.
Dallas Fort Worth International: The Airport Food and Beverage Conference & Awards event comes to the USA for the first time in June 2019.
International delegates travelling to the USA for the conference are encouraged to request their US Visa or apply for their Visa Waiver authorisation well in advance. More information can be found on the event website travel and accommodation page: airportfab.events/travel.
FAB, which is owned and organised by The Moodie Davitt Report, is the only event dedicated to the burgeoning airport food & beverage business. Since its launch in 2011, FAB has flourished and become the key global gathering for a constantly evolving sector, serving as a litmus test of its challenges, opportunities and quality aspirations. Details of speakers and the conference agenda will be announced soon.
For speaker, programme and logistics details please contact Michael Barrett at Michael@MoodieDavittReport.com.
Nominations are now being accepted for the eagerly awaited 2019 FAB Awards, which celebrate the best in travel dining worldwide. The awards ceremony will take place during the 2019 Airport Food & Beverage (FAB) Conference & Awards, to be held at The Westin Galleria Hotel in Dallas on 26-27 June. Hotel bookings and conference registration are also now open via the event website: Airportfab.events.
The event, which as announced is hosted by Dallas Fort Worth International Airport, will feature a two-day conference and a glittering awards ceremony that champions best practice across this burgeoning global industry. To view details of the FAB Award categories and/or to nominate entries click here.
This year 17 different categories will be the subject of awards at the Gala Dinner. New awards for 2019 aim to recognise fast-emerging concepts and trends, as well as the critical role of individuals.
These include Airport Smoothie or Juice Bar of the Year and Airport Health-Centred or Vegan Offer of the Year. The much talked-about topic of sustainability will feature in both the conference programme and awards with the Environmental Initiative of the Year award.
In addition to the Team Member of the year award, launched last year, this year we will also recognise Airport Chef of the Year. In recognition of a key aspect of the airport dining market, we also introduce the Family Friendly Food & Beverage Concept of the Year.
The full list appears below. Award nominations close on Friday 5 April.
The Westin Galleria Hotel: High-class venue for this year’s FAB Conference and Awards.
FAB attracts senior representatives from the world’s leading airports, food & beverage concessionaires and brands.
Registration details can also be found on the website, together with information about the conference programme and exciting social calendar. The conference, Awards Ceremony and Gala Dinner will take place inside the Dallas Westin Galleria Hotel, situated next to the prestigious Galleria Dallas Shopping Mall. Preferential room rates for FAB delegates at The Westin Galleria Hotel can be booked via the link on the travel page of the dedicated FAB 2019 website.
The Opening Cocktail will be held at The River Ranch in Fort Worth, where we look forward to welcoming delegates for a spectacular evening of true Texan style culture, culinary specialties and entertainment.
The full list of FAB Awards 2019
- Airport Coffee or Tea Shop of the Year
- Airport Smoothie or Juice Bar of the Year (New)
- Airport ‘Food to Go’ of the Year
- Airport Bar of the Year (under 15 million pax/above 15 million pax)
- Airport Wine Bar of the Year
- Airport Casual Dining Restaurant of the Year (under 15 million pax/above 15 million pax)
- Airport Health-Centred or Vegan Offer of the Year (New)
- Airport Food Hall of the Year
- New Food & Beverage Concept of the Year
- F&B Marketing & Promotions Campaign of the Year
- Environmental Initiative of the Year
- Airport F&B Offer Best Reflecting ‘Sense of Place’
- F&B Team Member of the Year
- Airport Chef of the Year (New)
- Outstanding Airport Restaurant Design of the Year
- Airport Family Friendly F&B Concept of the Year (New)
- Airport Food & Beverage Offer of the Year (under 15 million pax/above 15 million pax)
Dallas Fort Worth International (DFW) Airport is to host the annual Airport Food & Beverage (FAB) Conference & Awards next year on 26-27 June – the first time the event has come to the USA.
FAB, conceived, owned and organised by The Moodie Davitt Report, is the only event dedicated to the burgeoning airport food & beverage business. Since its launch in 2011, FAB has flourished and become the key global gathering for a constantly evolving sector, serving as a litmus test of its challenges, opportunities and quality aspirations.
FAB 2019 will bring together senior executives from airports and food & beverage concessionaires worldwide as well as varied industry partners, including design agencies, research companies and technology providers. The conference programme will showcase the latest F&B developments, innovations and trends at major airports, featuring presentations by some of the world’s leading airport commercial directors, concessionaires, chefs, key industry opinion leaders and analysts.
The FAB Awards, evaluated by an independent panel of judges, represent the pinnacle of airport food & beverage excellence. The 2019 nominations procedure will be announced soon.
DFW Airport Vice President Concessions Zenola Campbell said: “It’s a great honour to be the first airport in the United States to host FAB. We’re looking forward to sharing our hospitality with leaders across the industry and further building the great relationships that have elevated the customer experience over the years and will continue to innovate the products and facilities that define the future of travel and dining.”
FAB Founder and Chairman of The Moodie Davitt Report Martin Moodie commented: “We are thrilled to bring FAB to the USA for the first time. And what better place than Dallas Fort Worth, the epicentre of American airport food & beverage development? DFW has always been a tremendous supporter of our pan-industry initiatives, including FAB and The Trinity Forum, and their thought leadership and commercial dynamism will bring much to the evolution of this event.
“The Lone Star state is itself a fulcrum of culinary excellence and innovation and we know that delegates from all around the world will love the Texas experience.”
The Moodie Davitt Report Events and CSR Director Michael Barrett added: “We’ve got big plans to improve and extend the FAB format in 2019, including increased branding and showcasing opportunities through an extended exhibition area. We’re going to be simultaneously championing and challenging the airport F&B world during an event that we believe will be absolutely FAB-ulous!!”
Details of the venue and conference agenda will be announced in the coming weeks.
INTERNATIONAL. Leading travel food services group Autogrill and its food & beverage divisions HMSHost and HMSHost International have been named as Platinum Partners of the seventh annual Airport Food & Beverage (FAB) Conference and Awards, which take place in Helsinki on 20-21 June.
FAB, which is dedicated to travel-related food & beverage, attracts senior representatives from the world’s leading airports and F&B concessionaires to network with their industry colleagues, share best practice and insights in this fast-growing sector.
The event is organised by The Moodie Davitt Report and sister title The Foodie Report, and hosted this year by Finavia.
HMSHost International CEO Walter Seib said: “Through relationships we create places to be. We’re very proud of our successful partnership with Finavia, host of the FAB Conference & Awards this year. Our cooperation started at the end of 2013. Today we operate 19 exciting food & beverage concepts in the leading airport in Northern Europe.
“We are proud of everything we have accomplished together: the opening of Pier Zero, the FAB ‘Wow’ Factor 2017 and the Best Food & Beverage Partnership of the year 2017 Frontier Award. Proud to be Platinum sponsors, we look forward to FAB 2018, where relationships are formed and the excellence of the travel F&B industry is celebrated.”
Nominations for the annual FAB 2018 awards, a cornerstone of the event, are open with a 28 March deadline. The judging criteria are available at http://airportfab.events/ along with hotel and conference registration, which is also open.
NOTE: The Moodie Davitt Report also publishes The Foodie Report, the world’s only media focused on airport (and other travel-related) food & beverage. The Foodie Report e-Newsletter is published every two weeks and The Foodie Report e-Zine every month.
Please send all news of food & beverage outlet openings, together with images, menus, video etc to Martin@MoodieDavittReport.com to ensure unrivalled global exposure.
The company also organises the annual Airport Food & Beverage (FAB) Conference & Awards. This year’s FAB will be held in Helsinki on 21-22 June. Click here for details.