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2020-09-02 11:00:00
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Archive for July, 2019

07/032019

The best of travel food & beverage: FAB 2019 Awards winners revealed

News

USA/INTERNATIONAL. Auckland Airport in New Zealand took the top overall award as the best and most innovative concepts in travel-related food & beverage were recognised at the 2019 Airport Food & Beverage (FAB) Awards in Dallas on 27 June, with DXB (Dubai International) among the other big winners.

A FAB-ulous lineup of winners at the glittering awards ceremony in Dallas, Texas

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07/032019

FAB 2019: The Airport Food & Beverage Conference and Awards – as it happened

News

This story was updated throughout the two days of FAB 2019, with the latest posts featuring first. All times are Central Daylight Time.

27 June 

17.15 The FAB 2019 conference concluded with a panel discussion on the importance of engaged employees and the impact of a successful employee engagement programme.

Andre Bolduc is Senior Manager – Customer Experience & Strategy at ACI World, who run the airport passenger service and benchmarking programme ASQ (Airport Service Quality). “Customer experience is mainly driven by emotions,” was his mantra. “The power of people is the power of creating emotions.”

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Latest News
  • Annual FAB Conference and Awards moves to new September dates March 2, 2020
  • Interest builds for FAB 2020; hotel and speaker details imminent February 20, 2020
  • Inspiring Istanbul: Save the date for FAB 2020 – 23-24 June January 13, 2020
  • The best of travel food & beverage: FAB 2019 Awards winners revealed July 3, 2019
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