Joy Butler is Senior Director of Business Relationship Management at HMSHost, a global restaurateur and world leader in delivering innovative dining solutions in travel venues. HMSHost operates in more than 120 airports around the globe and at more than 100 travel plazas in North America. The company has annual sales of nearly US$3.3 billion and employs more than 41,000 associates worldwide. Joy is responsible for overseeing innovation and the implementation of emerging digital solutions.
During her earlier years with the company, which she joined in 1995, Joy served as Treasurer. Before HMSHost she spent over 15 years working in the financial industry with a number of reputable banks including Bank of America and Chemical Bank, with a strong focus on payments.
Joy has extensive experience in the digital payments space, and has implemented cutting-edge solutions that have provided businesses with profitable outcomes and a differentiated customer experience. Through her passion for innovation and digital technology she is able to bring cutting-edge solutions that create a frictionless and engaging experience for the consumer’s journey.