Ben Zandi is the President and Chief Executive of Airmall USA, overseeing the North American operations of parent company Fraport.
A global airport company, Fraport serves more than 230 million travellers in 24 airports across nine countries; in the USA its award-winning airport concessions programme is present at four major airports.
Ben has a broad background in hospitality design, development and operations, with over 30 years of experience in airport concessions, food & beverage, retail and lodging, and he has a record of increasing shareholder value and exceeding revenue and profitability goals. With a business management and consulting background, his strengths are in the area of complete retail and restaurant development and operations.
Ben’s commitment to serve the community is a priority in his life, and he has served as a city councilman and vice mayor of Bristol, Tennessee and has been the president of multiple nonprofit organisations. He is passionate to strategise, energise and position Airmall to be the ‘best in class’ and ready to serve the shifting consumer with ‘breakthrough’ services, products and experiences. He is certified by the Management and Strategy Institute as a Six Sigma Black Belt Professional.