With approximately 44 million passengers in 2016, Toronto Pearson is Canada’s largest airport and second busiest North American international airport. Toronto Pearson is a hub for the movement of people and goods across the country and the continent, and also around the globe. An extensive list of scheduled and charter flights provide service to passengers in Toronto and the province of Ontario, as well providing a vital connection link for Canadians to more than 174 cities around the world.
Operated by the Greater Toronto Airports Authority with a focus on becoming the best airport in the world, the airport takes an innovative approach to its commercial offering, opening its doors to pilot new products, brands and concepts with our partners and welcome fresh ideas that better the passenger experience.
This innovation can be seen across the airport’s two terminals with a dining programme that features local brands, international concepts, chef-led restaurants and a variety of cuisines to suit Toronto Pearson’s international passenger base. Retail offerings include a full-service gym and spas in terminals, as well as shopping offerings from well-known Toronto brands and a completely redeveloped duty free and designer boutique programme.
Platinum Partner & Gala Dinner Host
Through a mix of chef-driven dining, immersive design, and intuitive technology, OTG is reimagining the airport experience for millions of passengers.
With more than 300 restaurants and retail concepts in 11 airports across North America, they have been recognised throughout the industry for exceptional customer focus and groundbreaking innovation.
With the introduction of their iPad-based flo® tech to both restaurant concepts and gate lounges, OTG prides itself on having created the first fully-connected, tech-enhanced terminal experience.
Fast Company ranks them among the World’s Most Innovative Travel Companies, and in 2016 they received the FAB Award for ‘Food & Beverage-Related Innovation of the Year.
Platinum Partner & Opening Cocktail Host
Autogrill is the world’s leading provider of F&B services for travellers. Active in 31 countries with over 57,000 employees, it has around 4,200 points-of-sale in approximately 1,000 locations.
It operates prevalently under concession agreements in the main travel channels, as well as in select shopping centres, trade fairs and cultural facilities. The company has a portfolio of over 300 international and local brands, managed directly or under license.
It has been listed on the Milan stock exchange since 1997.
SSP is a leading operator of food and beverage brands in travel locations, operating restaurants, bars, cafés, food courts, lounges and convenience stores in airports, train stations, motorway service stations and other leisure locations. With over 50 years of experience, today we have nearly 30,000 employees, serving approximately a million customers every day. We have business at approximately 130 airports and 280 rail stations, and operate approximately 2,000 units in over 30 countries around the world.
We have an extensive portfolio of approximately 400 international, national and local brands. Among these are local heroes such as MASH in Copenhagen, James Martin Kitchen in London and Hung’s Delicacies in Hong Kong.
Our range also includes proprietary brands created for the travel sector including Upper Crust, Le Grand Comptoir and Ritazza, as well as international names such as Burger King, Starbucks, Hard Rock Café and YO! Sushi. We also create bespoke concepts such as Five Borough Food Hall in JFK, New York and Walter at Zurich. www.foodtravelexperts.com
It has been listed on the Milan stock exchange since 1997.
Areas is one of the global leaders in the travel catering and retail industry, generating €1.668 billion in revenue in 2016. A global brand of Elior Group, Areas welcomes 330 million customers each year in 2,000 restaurants and points of sale in 13 countries, throughout Europe as well as in the USA, Mexico and Chile. As the caterer of choice in the travel and leisure markets, focusing on quality for 45 years, Areas is present in transportation hubs large and small across the world (airports, train stations, motorway service plazas), as well as in exhibition centres and leisure parks.
Building upon a culture of operational excellence, Areas draws on its in-depth understanding of travellers’ needs and the most extensive range of catering concepts on the market to offer the perfect blend of ingredients for each of its 900,000 daily customers to savour.
Areas, savor your way.
Lagardère Travel Retail, a worldwide leading food service operator, runs more than 800 food outlets across 17 countries, through appealing internal brands, bespoke concepts, and the most prestigious international partners or local brands.
Thanks to this large and balanced brand portfolio, combining brands specifically designed for travel retail, or through partnerships with leading brands, Lagardère Travel Retail is able to meet the specific needs of each traveller with a diversified and innovative product offer.
Lagardère Travel Retail’s demonstrated operational excellence in food service, coupled with a tailor-made approach for each platform, together with the sophistication of its offer, make this company a reference partner for the most demanding landlords.
Food service is one of Lagardère Travel Retail Group’s three activities. The company operates 4,500 stores across travel essentials, duty free and food service in over 30 countries worldwide, generating a €4 billion sales.
#AiroftheDog Great Airport Cocktail Award Sponsor
A man’s best friend – because it never left its owner’s side Copper Dog, a new blend of Speyside single malt whiskies, has been launched in the UK, US and German markets as well as selected global retail locations.
Copper Dog is the brainchild of London nightclub, bar and restaurant entrepreneur Piers Adam, who bought The Craigellachie Hotel in Speyside, Scotland in October 2013. His company, Copper Dog Whisky Limited, has entered into a partnership with Diageo, which has a non-controlling interest in the brand and a supply and distribution agreement.
The name comes from a bar and restaurant Adam opened at The Craigellachie Hotel called The Copper Dog – a reference to the method by which workers at whisky distilleries in days gone by would filch a few ounces in small copper tubing off-cuts.
Keen to offer guests a suitable memento of their stay at his hotel in the beautiful Speyside region, Adam set about creating an appropriate whisky.
The whisky is a blend of eight Speyside single malts, deliciously fruity with a hint of honey and spice. Copper Dog has that same irreverent, cheeky spirit without losing the classic Speyside tradition. Each bottle bears The Craigellachie Hotel name and the signature of Diageo Master Blender Stuart Morrison.
The first Booster Juice opened in November 1999 in Sherwood Park, Alberta. Dale S. Wishewan, President & CEO, took a risk and starting selling smoothies in the middle of a Canadian winter, but taste trumps temperature and today we have over 320 locations worldwide.
At Booster Juice, we are dedicated to providing our customers with a premium smoothie experience, and a first class-product that is freshly prepared just for you. Our product is enjoyed in a lively upbeat environment and delivered with superior service.
Our vibrant brand attracts an active clientele who seek health conscious alternatives to fast food. We offer our customers a delicious variety of signature smoothies, freshly-squeezed juices, food grilled fresh to order and snacks made with premium ingredients.
Emirates Leisure Retail (ELR), a subsidiary of the high-profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars across the Middle East, Australia and Asia. Operating over 300 outlets, including more than 80 outlets across 13 domestic and international airports catering to hundreds of millions of passengers a year, our vision is to delight our guests and deliver world-class experiences in every country where we operate.
Key brands operated by ELR include Costa Coffee, Hudsons Coffee, Pret A Manger, The Kitchen by Wolfgang Puck and giraffe, as well as bespoke concepts including Coopers Alehouse, Jack’s Bar & Grill, Heineken Lounge and The Draft House.
As a platform for future expansion in Asia, ELR recently opened three high-profile outlets at Singapore Changi International Airport.
Mango Tree’s origins are from the heart of Bangkok in a historic house where King Rama VI lived. Because it was originally a home, it has formed our key philosophy that every guest should be treated as if they were coming into our own home. After 26 years, Mango Tree has expanded and evolved from its origins to be a modern lifestyle brand that has several tiers of its restaurants at every consumer level. We believe that we are more than simply a Thai restaurant and make sure that we deliver an experience to guests that is more than just filling their bellies.
Today Mango Tree has 41 outlets spanning eight countries in prime cities such as London, Tokyo, Hong Kong, Mumbai, Manila and of course our home in Bangkok. Each one delivers authentic Thai cuisine with a creative twist, enhanced by stylish design, good wines, bespoke cocktails and a dash of spice and buzz which makes unique ‘life.style.taste’ dining experiences.
Our vision is to be the premier global brand of Thai cuisine by delivering quality Thai food with great authentic taste and true Thai hospitality in every major city and airport throughout the world.
Travel Food Services (TFS), India’s largest food & beverage operator in the travel retail segment, is a joint venture between K-Hospitality and SSP. TFS enjoys a strong presence in the Indian sub-continent with the combination of SSP’s international expertise and K-Hospitality’s local understanding.
Its brand portfolio includes a number of strong in-house concepts as well as leading third party brands such as KFC, Krispy Kreme, Pizza Hut and Coffee Bean & Tea Leaf to name a few.
TFS has partnered with Lagadère Travel Retail for the expansion of Relay stores across India under a master franchisee relationship, with stores at major airports in Mumbai, Delhi, Bengaluru & Pune.
TFS operates food & beverage outlets in travel locations, with approximately 210 units across India and the Middle East, including at eight major airports in domestic and international terminals and in railway stations. It also runs a number of airport lounges, including the acclaimed GVK Lounge (a joint venture with gategroup’s Performa) at Mumbai International Airport.
The GVK Lounge has been awarded the World’s Leading Lounge, First Class as well as Asia’s Leading Lounge, First and Business Class at the World Travel Awards 2015 and 2016.
A market-leading reputation… with specialist operating knowledge
Over 25 years’ experience of providing exceptional hospitality to the travelling public; working closely with our partners to deliver great guest experiences and growing income through the development and delivery of outstanding brands. Our brand portfolio includes casual dining, counter service, coffee shops, pubs and bars. We deliver existing TRG brands, create bespoke concepts and work with franchise partners by bringing their brand to life in airports. Our record of innovation, partnership, and performance ahead of sector growth has made us a market leader in this sector.